Interpreter Managment System

Nurse Using IMS

In the United States alone, 1 in 5 residents speak a language other than English at home. That’s more than 60 million people. For this reason, organizations of all sizes and in every industry are confronted by the daunting and time consuming task of finding, requesting, and managing interpreters.

VOLATIA has addressed this expanding obstacle to effective communication through its innovation of the most advanced cloud based Interpreter Management System. This platform has been designed to simplify and streamline the management of both internal and external teams of interpreters. This makes it possible for any member of the organization to effectively serve customers who are deaf, hard of hearing, or limited in their English proficiency (LEP). If your organizations has in-house interpreters, you can augment your services with our vast network of interpreters for assignments in languages not covered by your staff.

Below are just a few ways our Interpreter Management System can help your organization:

  • Automate access to our network that supports more than 280 languages 24/7/365. A perfect backup solution for even organizations with in-house linguists. When an assignment is created, the system shows you members of your team who speak the chosen language. If none are available, you simply send the assignment to our network in a click of a button.
  • Eliminate waste by having unlimited users with permissions specific to roles you designate. For example, users can schedule or manage assignments for one or as many facilities as your organization may have.
  • Increase productivity by managing your language needs from any internet powered device, making it possible for both interpreters and requesters to collaborate seamlessly. Requesters can edit or cancel pending and active appointments while interpreters are able view, accept, and respond to any changes made to their workflows; all of this in real-time.

VOLATIA’s Interpreter Management System gives organizations a complete end-to-end access to scheduling, accounting, auditing, and reporting functions. These insights provide a means by which any organization can assess its effectiveness and gain a competitive advantage.

To learn more about our Interpreter Management System, please give us a call at 877.VOLATIA (865.2842). For additional ways to contact us, click here.

Key Features

  • Totally web based
  • No internal IT conflicts
  • Secure and reliable
  • Online input and management
  • Complete workflow tracking
  • Online billing
  • Detailed online reports
  • No set up costs
  • No subscription fees