Every day, new customers want to order your services, but does your staff
speak their languages? Through professional language interpretation,
translation, and location services, VOLATIA helps utility companies like yours
provide critical services to all customers, whatever languages they speak. Open
an account with VOLATIA today and immediately start communicating with your
customers in the languages they prefer - their own.
Within 48 hours your employees will be fully trained, accessing our
professional staff of interpreters and confidently serving your customers in
over 280 languages. Through VOLATIA, there are so many ways you can help your
limited-English speaking customers and make your organization more efficient and
profitable at the same time:
Process new requests quickly and conveniently, any time of the day, in any
language, using your own Call Center staff.
Improve your efficiency in collecting receivables and increase your revenues
Quickly and clearly understand service issues of all your customers, and
lessen the time and cost it takes to complete repairs.
Assist your walk-in customers by calling our interpreters, using your own
speaker phone, or better yet, using our dual handset phone. Your field service
team can even use our phone to help your customers in their own homes.
Expand your market and improve your relationship with ethnic communities by
showing limited-English speaking customers you truly care about them and their
Our team of professional interpreters are available for you at any time, day
or night, to support your bilingual staff when call volumes outpace your
resources. Maximize your call center productivity with Language Line Services.
Federal and State Laws that guarantee every customer have the ability to
effectively communicate with you, regardless of the language they speak.
For more information on how VOLATIA can help your organization meet its
language needs, please give us a call at 877.VOLATIA (865.2842). For additional
ways to contact us, click here