Shifting demographics and shrinking budgets test government agencies on many
levels. Language barriers pose the greatest challenge as new costs and risks
continue to emerge.
To present diverse communities with meaningful access to government programs
and services, agencies often need the assistance of a reliable and efficient
language services provider.
The need for broad language access within the government is driven chiefly by
Executive Order 13166 directs federal agencies to acknowledge
language barriers and provide meaningful access to agency services to persons
with limited proficiency in English.
The Department of Defense Directive 5160.41E establishes a Defense
Language Program to meet the foreign language needs of the Department of
During emergencies and routine business, the government’s ability to serve
the public effectively depends on timely and accurate communication. The federal
government as a whole has taken major steps to provide the public with the
necessary language services.
However, due to limited resources and personnel, the implementation of
comprehensive language access programs remains uneven. Here at VOLATIA, we are
uniquely positioned to address the diverse needs of federal, state, and local
governments because of our experience, comprehensive capabilities, and an
intimate familiarity with language dynamics in the administrative environment.
We can interpret, translate, and localize in over 280 languages and can offer
an array of services that enable your agency to navigate language and cultural
Services for Federal, State, and Local Agencies
- Dept. of Human Services - In-office, outreach, WIC, Family Services
- Dept. of Health - Patient care, Title VI compliance, field outreach
Protective and Regulatory Agencies - Field outreach and document
- Dept. of Revenue - Tax filing help, revenue collections, forms
Dept. of Labor - Workers Comp, Personnel, Human Resources, Employment
Emergency Services - 911 Call Centers, Fire and EMS, Police
Enforcement, homeland Security, and Disaster Relief teams
- Call Centers - 211 networks, Poison Centers, Public Help Lines
- Education - School Districts to State Universities
- Court and Attorney General - Court Certified Interpreters
For more information on how VOLATIA can help your government organization meet
its language needs, please give us a call at 877.VOLATIA (865.2842). For
additional ways to contact us, click here